Schools are using more technology to support and enable educational service delivery. New types of equipment are being connected to school networks including interactive technologies for instructional purposes. As lesson delivery becomes more dependent on technology – it needs to work every time. With this level of dependency, ICT needs to adopt management approaches that are best practice and proven to impact positively on end user experience.
However, many schools assess their ICT spend on an annual basis – leading to a mixture of systems, hardware and software that meet immediate requirements, not their longer term strategic needs. It is also important to understand the requirement to balance limited budget against the need to maintain and upgrade technology. Within this context, it is important for schools to have a coordinated medium and long term plan that outlines:
- The vision for ICT in the school;
- How ICT will be use and managed;
- ICT contribution to school goals;
- The services, applications and hardware required to meet current and emerging needs; and
- A program of work to deliver the vision.
Based on our work in schools, MOQdigital has developed the following components for ICT planning and delivery in schools:
- ICT Strategy – Review the school strategy and vision to ensure alignment and workshop/interview key stake holders to produce an ICT Vision and Strategy for the school.
- Target ICT Architecture – Upon confirmation of the ICT Strategy, a ‘To-Be’ target ICT technology architecture is developed. This target architecture will take into consideration the requirements of the school to ensure the foundations are laid for the delivery of key applications and services.
- Technology Roadmap – the Roadmap will document projects, tasks and activities including timeframes, priorities and budgetary estimates to successfully deliver the ICT Strategy and Architecture.
- Service Delivery Model – Recommendations on the suggested organisational model to support the transition and achieve the required outcomes.
As part of the engagement process, the following roles need to participate in the process:
- School Leadership – Sets the strategic direction based on their vision for the school and how ICT contributes to that vision. The school Leadership Team also sets the agenda for the use of ICT for learning and teaching, assessment and administration.
- ICT Manager/ICT Coordinators – Initiates the process and has a significant responsibility for developing, implementing and operationalising it to form an annual plan.
- Technicians – Are consulted during the development of strategy. Once in place, they will follow the plans.
- Users – Are consulted during the development of plans. Once in place, they will follow the plans.
For more information or assistance with your ICT Strategy, please contact one of the Education Services team at MOQdigital.