Insights

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March 20, 2020

Predict and reduce churn with Dynamics 365 Customer Insights

Churn rate is a figure that represents the percentage of customers or subscribers who cancel a...

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March 18, 2020

Microsoft Teams for Education

Welcome back to the new 2020 academic year!

Whilst most of you were recharging our MOQdigital consultants...

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March 13, 2020

AI-driven insights: The future of customer service

Customer insights have never been more critical to business success than today. That’s because it’s become...

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March 9, 2020

Are you ready for today's consumer demands in FinTech?

Physical, in-store transactions at financial institutions are no longer the norm. Gone are the days when...

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March 6, 2020

A holistic view of the customer Profile is critical to retention

For just about any business that offers services or products, finding and obtaining new customers is a key...

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March 2, 2020

Why Financial Services should be considering Application Modernisation

If you’re a financial services organisation, there are very good odds that the software that runs your...

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February 28, 2020

5 metrics to measure around your customer

Measuring customer experience and satisfaction is an essential part of business growth. Without hard...

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February 25, 2020

How to adopt Microsoft Teams into your business

With over 75 million daily active users, it’s no secret that Microsoft Teams is Microsoft’s flagship...

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