Insights

View by category

March 20, 2020

Predict and reduce churn with Dynamics 365 Customer Insights

Churn rate is a figure that represents the percentage of customers or subscribers who cancel a...

Read More

March 13, 2020

AI-driven insights: The future of customer service

Customer insights have never been more critical to business success than today. That’s because it’s become...

Read More

March 6, 2020

A holistic view of the customer Profile is critical to retention

For just about any business that offers services or products, finding and obtaining new customers is a key...

Read More

February 28, 2020

5 metrics to measure around your customer

Measuring customer experience and satisfaction is an essential part of business growth. Without hard...

Read More

January 14, 2020

Dynamics 365 for Finance Operations

Microsoft Dynamics 365 is changing how intelligent businesses operate by unifying their CRM and ERP...

Read More

January 9, 2020

Why a common data model using Dynamics 365 and Azure is perfect for Higher Education

From improved student experiences, updated course information, and streamlining administration tasks – a...

Read More

January 7, 2020

Dynamics 365 sales module for health and aged care

Microsoft Dynamics 365 is designed to support sales processes from acquisition to final sale, making it an...

Read More

January 2, 2020

Dynamics 365 for Finance Operations

Microsoft Dynamics 365 is changing how intelligent businesses operate by unifying their CRM and ERP...

Read More