Introducing Sam Weeraman, MOQdigital’s Service Desk Manager at our Colombo branch.
His role is to ensure Service Desk engineers are providing top quality services to end users, meeting client deliverables, managing the desk queue, and more. In simpler terms, he ensures our service desk remains in optimal form.
Sam is very passionate about IT and new technologies. “Half the reason why I ended up in IT, is because IT evolves every day, and it’s interesting to learn and work on new technologies”, he says. The MOQdigital environment plays a major role in this as he states, “for the past 6 years working at MOQdigital, every day has been different. I am constantly presented with a new technology challenge that excites me, and it’s even better when I have a team that supports me in meeting the challenge head on.”
Outside of work, Sam is very much a Jack of all trades, he enjoys getting busy with his hands, making and fixing things, leading unsurprisingly to his biggest hobby: cars. He recently restored his friends scooter, claiming it turned out much better than even he expected. He also loves to do a bit of carpentry on the side. Sam has said “because of the hours I work at MOQdigital I am able to do things outside of work that I enjoy, and I think that a good work life balance is key”.
We really appreciate having Sam on the team, he is key member of our Service Desk team and the company and we can’t wait to see how he will grow with MOQdigital this coming year, as he assists our customers in doing the same.