MOQdigital believes that businesses should get the most out of their technology investments. Our wealth of experience in managed services sees a successful blend of both onshore and offshore services and provides companies with the best of both worlds.
MOQdigital managed services
Our managed service offering has been designed around practical innovation and personalised delivery, enriching business for every client to deliver superior service. Effective managed services will do their utmost to provide tailored service that a business can afford. This is made possible by blending both onshore and offshore service strategies.
A blended team
For a successful project, onshore and offshore engagements need to blend teams to ensure appropriate capability, efficiency, and coverage. A blended approach sees clients receive speed of delivery, economy, and flexibility.
ONSHORE: A blended approach sees an onsite team manage milestones, deliverables, and project implementation. A client is present and hands on for the application of their managed services, ensuring that they are aware of and directly participating in the growth of their business.
OFFSHORE: Our decision to base our Offshore location in Colombo allows us to deliver on our Service First mantra, having access to a smaller pool of higher skilled people that truly live our Service First values. Our team can support the ‘heavy lifting’ work that goes on behind-the-scenes. This includes development, maintenance, testing, support, and having a single person responsible for issues from their identification to their completion. We have chosen our Offshore team very carefully, only allowing reliable professionals on-board, and take great care to see every project and task completed with the utmost care.
The insights produced by the offshore team are delivered to the client and onshore team, keeping everyone up-to-date on system preparations and processes. Further benefits of offshore managed services include:
- Reduced costs due to a reduction in overheads
- More space and funding for focus on internal growth activities
- Predictable financing
- Greater focus on core business functions
Not only does a blended approach deliver the best of both worlds, but it also helps reduce the burden on a business, freeing finances, time, and increasing customer service that are better utilised elsewhere.
If your business is in need of exceptional managed services, it is worth investing in an excellent team. Focused on a Service First mantra, our innovative Managed Service Solutions can help grow your business. Discover more. Get in touch today.