The Internet of Things (IoT) is revolutionising Integrated Healthcare on a global scale. Indeed, the healthcare industry has the potential to be transformed by IoT, with the technology providing solutions that benefit patient satisfaction and engagement, as well as organisational efficiency, customer service, improved patient understanding, and positive, personalised adjustments to the manner with which care is administered. These changes not only positively evolve the healthcare industry, but they dramatically change how patients and medical professionals approach health and health-oriented operations. IoT helps improve:
- Workflow optimisation: The Internet of Things allows companies to improve the reliability and accuracy of their technologies, streamlining existing operations, reducing disruptions, increasing transparency, and optimising how services are run. This might include improving how patient files are shared between practitioners, enabling greater communication across departments, and providing accurate arrival times for vehicles and devices in transit.
- Device Integration: Device integration tends to occur more on a consumer end, but in healthcare, it is also extremely relevant to the medical operation side of things. It allows practitioners to capture relevant data, such as blood pressure and heart rate, in real time from wearable devices. This could include smartwatches and other wearable devices or could be incorporated more readily into hospital and on-site equipment. This enables device collection in an automated fashion, which supports decision making and allows for better patient care and earlier intervention.
- Operational Quality: Organisations using IoT for their health care operations see a boost to the quality of their deliverables, including across security and customer service. This is due to more significant insights into the who, what, when, and where that IoT provides across a variety of functions. Nurses might get critical alerts on smart devices on patients wearing devices that operate in real-time. Patients not in immediate care might get responses based on a device noting a drop in blood pressure or loss of activity. Customer service might get streamlined by improved practitioner communications. The opportunities are endless.
- Additional benefits include opportunities for remote patient monitoring and information warehousing, as well as for better drug management through increased tracking, and improved patient communications.
Organisations using IoT also experienced cost reductions. By leveraging connectivity, communication and insight into patient care is improved. This diminishes unnecessary visits and services that are time-consuming and resource heavy.
However, despite these benefits, there are many things to consider before embarking on an IoT project. Successful IoT integration requires a sound strategy and an understanding of what services are needed to benefit your business best. MOQdigital can help you with your Journey into the Internet of Things and help you identify where the most impact will be. Contact us today.