Insights

Identity and Integrated Healthcare

June 20, 2019, MOQdigital Marketing

Identity, Health & Aged Care

Copy of MOQdigital Jan - Mar II (61)Good Identity Access Management (IAM) is at the heart of great integrated healthcare. In fact, Identity is a core component in making integrated healthcare a reality and a success, and organisations who utilise it correctly can reap significant benefits.

Identity in Healthcare
Over the last decade, health-oriented organisations have come together to embrace the demand for more user-friendly healthcare, and innovation with Identity has enabled this. Identity gives healthcare providers the opportunity to improve how they view, share, and secure patient information – and how patients interact with their own healthcare journey.
An integrated delivery is proven to make healthcare more accessible and convenient, and the benefits don’t stop with patients. Practitioners are using it as a critical resource that allows them to access patient data quickly and easily, share information between medical professionals, and streamline the delivery of better, more accurate healthcare solutions.

However, because of the sensitivity of the information being managed – including patient names, addresses, financial details, personal health records, and more, security has to play a central role in integrated healthcare. This created a big question – if patient data is a critical resource for true integration, how can it be secured in a digitally driven, risk-centric era?
Identity stepped up as the solution.

Identity as a Solution
IAM solutions not only make integrated healthcare services more agile and effective, but they bolster security too. A healthcare grade Identity solution utilises the efficiency of IAM while also accounting for the diversity of resources and users related to the industry. The right Identity solution will provide secure, uninterrupted access to critical insights and resources, and enable single sign-on capabilities and multi-factor authentication solutions to reduce downtime and risk.
A good Identity solution will also consider robust back-up-as-a-service and disaster-recovery plans to help ensure that patient information is where it needs to be when it is required – even in the event of a data breach or other catastrophe.

Identity Strategy
Developing a secure Identity management solution for Integrated Healthcare does not need to be a complex or challenging task for organisations. It can be broken down into three simple steps:

  1. Understanding the User: An IAM solution should establish the who, what, when, where, and why of a user and the sensitivity of their information – and the information they are accessing. Organisations should be able to prove the Identity of all users accessing their insights and establish authorisation levels across the board. They can then understand who is using what and why, and have the power to remove control or grant it depending on the situation.
  2. Establishing Authentication: Providing access to users and providers is an asset for integrated health, but organisations also need to facilitate security and appropriate authorisations. Passwords should no longer be the single port of entry of access, and username identity should be validated with multi-factor authentication.
  3. Compliance: Governance and Compliance are crucial in a digitally driven world – especially healthcare. Organisations need to account for the compliance standards that affect their industry, including when and how to report incidents – along with the appropriate actions to take when responding to one.

Healthcare has stepped forward into a technologically driven world, and forward-thinking providers are adopting Integrated Healthcare and Identity Solutions to not only keep up – but get ahead. Patient satisfaction is driven by integrated health, and all providers should be looking at what solutions suit their ongoing needs.

If you would like to find out more about integrated healthcare, Identity, and security in a digital age – get in touch with MOQdigital today.