St Joseph’s College depended on their email collaboration software that underpinned the school’s daily operations. After years of using Lotus Notes, the decision was made to replace the software because the skills needed to support the product were costly to secure and in scarce supply. After an intensive appraisal of potential implementation partners, MOQdigital was selected to deliver a complete end-to-end Lotus Notes to Office 365 migration.
The scope of the engagement included a rigorous needs and gap analysis, solution design and implementation services. The project culminated with MOQdigital delivering a fully managed and supported Office 365 Cloud environment that has reduced operating costs by 30% and mitigated a critical business risk.
St Joseph’s faced a challenge of shifting the focus of IT delivery from commodity services like email to more strategic services. The organisation depended on the core email, contacts and calendar functions that enabled easy interaction and collaboration between employees, students and other stakeholders.
The Notes suite fulfilled the college’s business needs, but feature enhancements were not forthcoming and the software was showing its age. This flagged serious concerns with St Joseph’s IT Management. Business operations were totally dependent on Lotus Notes and mitigation strategies were formulated to replace the software with a suitable alternative.
The time invested in detailed project planning paid off with all milestones and benchmarks either met or exceeded. St Joseph’s team of IT professionals anticipated challenges during the rollout but none proved difficult to remedy.
Deployment was a textbook example of how the wise allocation of time during the project’s planning phase resulted in better execution and reduced the risk of intermittent service delivery.
MOQdigital’s skills and oversight helped deliver a better outcome because of their depth of experience garnered from previous Office 365 rollouts.
St Joseph’s IT department began an assessment of possible Notes replacements having identified collaboration and tight integration with their existing investment in back-office systems as “must have” features. Google’s “Docs” product was quickly ruled out of contention because of a limited feature set.
Office 365 offered a solution that exceeded all of the mandatory requirements and provided additional capabilities that could be utilised in the future. Best of all, the cost savings that could be delivered were compelling. The decision was made to implement Office 365 across the college but migrating Lotus Notes to a Cloud based service appeared to be a challenge.