Integrated Care Planning

We're focusing on how community and residential aged care facilities can use integrated care planning to deliver remarkable consumer experience and optimise health and wellbeing at all life stages. The following outlines what Integrated Care Planning is, why it’s important and how to get started.

What is Integrated Care Planning?

Consumer centric
whole of health needs

The shifting focus to consumer centric health that looks at from prevention through to end of life, across both physical and mental health, and in partnership with the individual, their carers and their family.

Connectivity between
care facility transitions

With an ageing demographic and ability to transition between facilities, depending on individual needs, there is a focus on ensuring continuity of care that is focused on the Consumer experience wellbeing as patients move through different life stages.

Digitisation of health information

The digitalisation of health information is a significant and necessary step towards an integrated care environment. Health information and identity can be passed between care facilities and carers in an efficient and secure manner.

When focusing on Integrated Care Planning for Residential and Commuinity Care facilities, there are a number of topics that are worth discussion.


What is the best way to digitise health information? 


What can we do to deliver resident centric services? 


What are the approaches to connect multiple facilities? 


What are the cyber security risks for residential care providers?

Why is this important?

Better continuity of care through life stages

Having a Resident centric view will allow facilities to deliver safer and more efficient continuity of care for those that transition within different facilities in their own groups.



of Australia's population was greater than 65 years old in 2016.


of Australia's population was greater than 65 years old in 2026.


Better resident experiences

By making the transition between facilities and life-stages transparent it will allow the Resident experience to be safer and more efficient. With the recent changes for the Consumer being the primary beneficiary of government support this will also provide higher chance of remaining within your facilities.



is the average age of entry for males into permanent residential aged care.


is the average age of entry for females into permanent residential aged care.

How can we get started?

There are a number of ways to get started within Integrated Care Planning in your organisation by selecting an area below to find out more about.

Visualise end-to-end resident
or facilities data

Start proof of concept


Increase productivity of staff and
patients at point-of-service

Start proof of concept


Identify cyber-security risks for
your organisation

Start proof of concept


One resident identity for
all care services

Start proof of concept

More resources for Integrated Care Planning

Here are some articles that delve a little deeper into different areas of integrated care planning and our Health and Aged Care solutions so you can take your learning to the next level.

MySherpa - Safety Dashboard

View resource


Microsoft PowerBI

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Cloud Data Manager

View resource


HL7 Health Records at Sydney Adventist Hospital

View resource